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Customer Service

We're able to predict that you're going to call before you need to actually contact us.

Powered by real AI, Pega Customer Service delivers game-changing results for enterprises.

Pega is #1 in software for customer engagement and operational excellence.

What's Trending

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@bolt/card.twig

There’s a real alternative to the Salesforce.com hype: Pega CRM.

Considering Salesforce.com? Don’t fall for the hype. See why today’s leading enterprises choose Pega CRM.

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営業効率

「ペガは管理者が、すぐ目の前にあるかもしれないオポチュニティーについて代理店と話せるようにします。」

最高販売配信責任者Larik Hall

ペガジャパン株式会社とは?

Pega は顧客の仕事とデジタル プロセス オートメーションをつなぐナンバーワン ソフトウェアです。

トレンドとは

@bolt/card.twig
@bolt/card.twig
@bolt/card.twig

誇大広告のSalesforce.comの本当に代わりとなるもの:Pega CRM

Salesforce.comをご検討中ですか?誇大宣伝を信じてはいけません。現代のトップ企業がぺガを選ぶ理由をご覧ください。

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Products

CRM Applications for Real-Time Engagement

Pega’s AI powered CRM Suite is transforming the way enterprises drive greater engagement across the entire customer journey.

Explore the Pega CRM Suite

Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform.

Engage customers with real-time 1:1 marketing on any channel.
Intelligently guide sales professionals and automate the sales process.
Serve, satisfy and engage every customer with digital customer service.

Customer Decision Hub

Infuse real-time AI into every customer engagement

There’s nothing artificial about Pega’s proven AI. This always-on brain gets results. Using pragmatic artificial intelligence and decision management, you can improve response rates by up to 6X, NPS by 30 points, and get ROI as high as 500%.

Call to Action

Analyst Reports

@bolt/card.twig
@bolt/card.twig
@bolt/card.twig

We’re creating an environment where we know our customers individually, and we want to use what we know to really understand what’s important to them – so we can be there in the moments that matter.

Jessica Cuthbertson CEO, RBS

Watch Birgit König, Ph.D., CEO, Allianz Health Germany, share how the Pega platform meets rapidly changing customer expectations.

Call to Action

See How Pega Can Help Your Business

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.

product t2

CRM Applications

Dynamically recommend next-best-actions for your customers.

Explore the Pega CRM Suite

Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Analyst Reports

@bolt/card.twig
@bolt/card.twig
@bolt/card.twig

We’re creating an environment where we know our customers individually, and we want to use what we know to really understand what’s important to them – so we can be there in the moments that matter.

Jessica Cuthbertson CEO, RBS

Watch Birgit König, Ph.D., CEO, Allianz Health Germany, share how the Pega platform meets rapidly changing customer expectations.

Call to Action

See How Pega Can Help Your Business

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.

product t4

CRM Applications

Dynamically recommend next-best-actions for your customers.

Explore the Pega CRM Suite

Move past traditional CRM systems to a true journey-enabled, customer engagement suite. Learn how Pega is helping enterprises revolutionize their customer engagement with end-to-end automation and real-time AI on the only unified CRM platform.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Product feature 1
Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Product feature 2
Maximize Value with Next Best Action Intelligence

zzzBlow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Product feature 3
Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Product feature 4
Maximize Value with Next Best Action Intelligence

zzzBlow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Maximize Value with Next Best Action Intelligence

Blow away your customer’s expectations - engage each individual one-to-one, letting the AI constantly adapt to their needs.

Analyst Reports

@bolt/card.twig
@bolt/card.twig
@bolt/card.twig

We’re creating an environment where we know our customers individually, and we want to use what we know to really understand what’s important to them – so we can be there in the moments that matter.

Jessica Cuthbertson CEO, RBS

Watch Birgit König, Ph.D., CEO, Allianz Health Germany, share how the Pega platform meets rapidly changing customer expectations.

Call to Action

See How Pega Can Help Your Business

Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris.